Using Emotional Intelligence in a Call Centre
How to navigate difficult conversations
This two-day course, delivered online with a live facilitator, is spread over three shorter days.
- 2 days
- $1,095
Courses
Verbal De-Escalation
An anti-oppressive approach to listening and communicating during difficult situations
- 3 hours, 30 minutes
- $345
Dynamic Presentation Skills
Making your ideas stick
This two-day course, delivered online with a live facilitator, is spread over three shorter days.
- 2 days
- $1,095
Emotional Intelligence
How to manage yourself and influence others
This two-day course, delivered online with a live facilitator, is spread over three shorter days.
- 2 days
- $1,095