This course is designed for those with limited experience in writing texts for government or business. Those seeking a general refresher will also find this workshop helpful to improve their English writing skills (especially if English is not their first language). Also, those who proofread the work of others will benefit from the tips.


This two-day workshop will build your confidence to prepare written documents. It will provide you with techniques to improve the style, tone, and logical flow of your routine correspondence such as emails, letters and short reports. You will gain tips on drafting a concise text that gets right to the point. It includes a review of proofreading techniques to correct common grammar, spelling and punctuation errors. You will learn a systematic process to plan, draft, and revise your texts.


  • Using a systematic process to 'ORDER' your writing time: Organize, Write, Doubt, Edit, Revise
  • Structuring a logical flow for email messages, letters and short reports
  • Creating an informative subject line and opening paragraph
  • Closing your document smoothly
  • Setting an appropriate tone
  • Proofreading for common errors in English usage, grammar, spelling and punctuation
  • Applying plain language techniques for clear and effective sentences and paragraphs
Unable to attend?

Please contact us to discuss alternative dates that work for you.

Can't see a date you previously saw?

Do not hesitate to contact us.

Course Outline