The workshop is designed for employees at all levels of the organization seeking to improve their writing skills and efficiency using available AI tools within the boundaries of government rules and responsibilities.

Artificial intelligence (AI) is quickly transforming how we work. With the rapidly evolving technology come inherent challenges in the implementation. This one-day workshop accelerates AI adoption in government by equipping participants with the essential knowledge, frameworks, and tools to enhance their written documents while using AI responsibly. 

Designed to deliver immediate productivity gains, this practical workshop focuses on using generative AI in the public service. As such, the workshop is fully aligned with the Government of Canada’s guidance on the responsible use of AI. Participants will gain a solid foundation in AI tool writing capabilities and effective writing using the AI tools available in government while complying with current policies, directives, and best practices.

Facilitated session with interactive presentations, guided discussions, and practical exercises. Opportunities for individual or group work, and scenario-based learning to reinforce key concepts.

• Why AI can hallucinate and be prone to bias, and what to do about it
• How to manage AI-dependency in the workplace
• How to generate content without prompting with classified information
• How to use AI with principles of plain language, inclusive writing and the Canada.ca Style Guide
• When to disclose AI use for written products
• How to make AI write in your style, tone and use your preferred templates

Learning Outcomes

By the end of this workshop, participants will be able to:

• Understand the drivers and challenges of AI adoption in government
• Learn how generative AI large language models function to maximize benefits and reduce risks
• Identify the guardrails and guidelines for writing with AI in a public service setting
• Use Microsoft Copilot to draft and refine written documents faster, such as briefing notes and emails
• Use Microsoft Copilot to brainstorm, analyze policy and generate strategic insights for briefing notes and emails
• Review and critically assess AI-assisted work with best practices for quality and compliance

Key Benefits

• Live real-world demonstrations of authorized government use-cases showcasing Microsoft Copilot capabilities
• Practical re-usable prompting techniques that maximize productivity
• Hands-on learning through a policy case study: apply your analytical and strategic writing skills to draft emails and briefing notes using AI
• Strategic guidance for navigating the evolving AI landscape in the public sector
• A reference handout that includes compliance checklists to support responsible and policy-aligned AI use, and tips and tricks to fact-check and verify AI-generated content