This two-day workshop will build your confidence to prepare written documents for government or business. It will provide you with techniques to improve the style, tone, and logical flow of your routine correspondence such as emails, letters and short reports. This course is designed for both people with limited writing experience, and those looking for a refresher to improve their writing skills.
Techniques to deliver a clear message
This workshop will help you to more effectively convey your message through plain language techniques that apply to a range of writing tasks.
How to draft clear, concise and persuasive texts
This two-day workshop will enhance your skills to get results by making a logical case and meeting the information needs of management. You will learn how to build your analytical argument with a reader-focus to support your strategic recommendations.
This two-day workshop will enhance your skills at writing web content that focuses on readers’ needs. Practical exercises will include critiquing actual web pages and writing well-organized and clear content. You will learn to use words that matter to the readers, and to develop content that is easy-to-read and easy-to-understand so readers can quickly find what they are looking for.
How to convey technical information effectively
This two-day workshop will strengthen your skills to convey technical information in plain language, so that your documentation is easy to understand and easy to follow for the reader. You will learn and practise key concepts, critique samples and review checklists.
Writing operational policies and procedures that are easily understood and provide clear guidance
This workshop will equip participants with tools and techniques to write operational policies that clearly define the requirements for operational staff and related procedures that guide a performer in completing a given task. You will learn the characteristics of well-written policies and procedures and how to draft coherent operational policy statements and understandable procedures following proven techniques.
How to craft an effective briefing note to the Minister and senior levels
This workshop helps writers prepare a succinct document, with ideas logically presented and in an easy to-read format. You will learn how to analyze and structure your information, ensuring a concise first draft with a targeted summary. The workshop offers tips that apply to a wide range of templates and styles.