This course is designed for professionals looking to benefit from the full potential of Teams and deepen their understanding of its rich functionality to improve efficiency. The workshop is relevant to employees at all levels of the organization, who are part of a collaborative work environment and seek to optimize their use of Microsoft® Teams, including those who are new to Teams.

As organizations across the private and public sectors increasingly rely on remote and hybrid work environments, mastering collaboration tools has become essential. Microsoft® Teams integrates chat, meetings, file sharing, and app integration to support communication and teamwork. In this one-day workshop, you will explore the full range of Teams’ features, and learn how to enhance your productivity, by fostering better communication and collaboration with colleagues and work groups, while managing your daily tasks. Through hands-on exercises and real-world scenarios, the workshop will equip you with practical knowledge and tips to maximize your efficiency in today’s work environment.

Why Choose This Course

Facilitated by our lead Microsoft® instructor with extensive experience in training thousands of adult learners, this course offers a blend of theoretical knowledge and practical application. Participants will leave with a clear understanding of how to leverage Microsoft® Teams to enhance communication, collaboration, and productivity within their organizations.

Introduction to Microsoft® Teams

• Understanding the role of Microsoft® Teams within Microsoft® 365
• Exploring the interface: navigation and key components
• The benefits of centralized communication and collaboration

Setting Up and Managing Teams and Channels

• Creating and customizing Teams for various projects or groups
• Establishing standard and private channels for focused discussions
• Managing team settings, permissions, and member roles

Effective Communication Tools

• Utilizing chat features: one-on-one and group conversations
• Scheduling and conducting meetings with integrated video conferencing
• Exploring the use of @mentions, emojis, and GIFs to enhance interactions

Collaboration and File Management

• Sharing and coauthoring documents within Teams
• Integrating with OneDrive and SharePoint for file storage
• Utilizing version history and document recovery features

Integrating Apps and Services

• Adding and using built-in Microsoft® apps like Planner and OneNote
• Exploring third-party app integrations to extend functionality
• Customizing tabs and connectors to streamline workflows

Best Practices and Security

• Implementing best practices for organizing teams and channels
• Understanding data security and compliance within Teams
• Managing notifications and reducing information overload