Coaching

Managers and executives at all levels are short on time and have a great deal expected of them. This leaves most with a need for learning but little opportunity to address that need. Taking a day or a week to attend a session is frequently not an option. For the senior leader we offer outstanding executive coaching that can get you the help you want whether you are an EX -1 or an EX5.

Despite the traditional view of coaching as a one-on-one exercise we have found that there is a significant value to be had with group coaching. This can be used to resolve issues within a group, help a group tackle a particularly challenging project or to understand the changes that the learning through coaching inevitably bring to the organization. It can be very useful to have everyone “inside the tent.”

Our Coaching Team


Ross MacLeod

Ross MacLeod

Executive Coach

Ross is an experienced senior executive who relishes the challenge of solving difficult problems and achieving meaningful results for clients and colleagues. He specializes in enterprise transformation, management excellence, values and ethics and human resources management. His approach is to achieve innovative outcomes ("the what") in a collaborative manner that respects people and institutions ("the how").

Ross' executive experience spans 15 years, the last five as an Assistant Deputy Minister at the Treasury Board Secretariat. This included government-wide leadership roles in enterprise transformation, performance management, values and ethics, official languages, strategic reviews, the launch of Service Canada, benefit program management, public-use internet, community broadband, and strategic policy. He has worked for the Government of Canada in Newfoundland, New Brunswick and Ottawa and has led a number of national functions with regional operations.

As a senior leader, Ross has relied on a coach-leader model to achieve business success through motivation and clear accountability that promotes ownership and individual achievement within the management team.

Ross holds an MSc from the London School of Economics, a BA from Acadia University and is a certified executive coach.



Richard Rochefort

Richard Rochefort

Certified Coach

"The greater danger is not that we aim too high and miss it, but that it is too low and we reach it." Michelangelo

Richard Rochefort is an expert in leadership, management and learning in the public sector. He is a fully bilingual, certified and deeply experienced coach, an excellent facilitator and an outstanding public speaker. Richard views coaching as a means of unlocking people's potential to optimize their talent and be happy doing so. He acts as a "guide on the side" rather than a "sage preaching from the stage". Richard is certified in various psychometric assessments in support of his coaching practice. He has extensive experience in Canada and abroad delivering keynote addresses and facilitating strategic planning sessions, executive retreats, management forums and staff general assemblies. He worked in the central agencies and in ten federal departments and was a senior executive for 23 of his 35 years in the Public Service of Canada. He retired in 2012 as Vice-President (ADM) of the Canada School of Public Service and prior to that, built the Service Canada College and served for six years as its Senior Director General. Throughout his career he devoted relentless effort to the renewal of the public service using coaching, mentoring and learning as strategic levers to create and sustain a workplace of choice and a culture of public service excellence. He is currently working internationally and across Canada on reinforcing public institutions.



Carolyn Baker

Carolyn Baker

Certified Coach

Carolyn, with over 32 years in the federal public service, has extensive experience in the public sector in the areas of leadership and learning. She has worked for 5 different departments with the last 15 years in executive positions. She was the Head of Learning for the Canadian International Development Agency for 5 years.

Over the course of her federal public service career, Carolyn has designed over 50 learning programs, facilitated over 500 leadership, management, instructional techniques and interpersonal skills workshops. She has also developed various learning strategies and frameworks.

Carolyn uses the partnership coaching approach to help people find solutions that they are committed to implementing and help them learn from the experience. She holds professional certifications in Emotional Quotient Inventory (EQi), Insights, DISC, Influence Style Indicator, 360 Feedback, Training Evaluation Return on Investment, and Instructional Design.



Guy Boyd

Guy Boyd

Certified Coach

“We aim above the mark to hit the mark.” Ralph Waldo Emerson

Guy Boyd is a certified coach who helps clients develop the skillful means to translate their positive intention into constructive contributions and achievements. He does this through a range of agile coaching, training/facilitation, and advisory services. These draw on broad and deep public service experience at the senior executive level in central agencies, coupled with varied work in seven line departments.

For individual and group coaching Guy is a certified and experienced coach. He supports current and aspiring public service executives and managers through developmental coaching to develop new and sustainable ways and means to address personal and professional challenges; and, tactical coaching to support career planning, professional development, and success in job competitions and interviews.

For training/facilitation he is a seasoned trainer and facilitator. Guy offers nimble development and delivery of customized training in areas such as government decision making and related skills—Treasury Board Submissions, Memoranda to Cabinet, How Ottawa Works, briefing and so forth; and, engaging facilitation sessions that help teams solve problems and advance planning of all kinds.

If you find yourself struggling to get out from under an overwhelming list of urgent day-to-day deliverables Guy can help. Whether as a sounding board, “strategizer”, writer, added horsepower, or all of the above, Guy can deliver the advisory services that help you hit your mark by advancing decision making and taking care of those important initiatives that may be languishing on the back burner.



Marilyn Hay

Marilyn Hay

Certified Leadership Coach

Marilyn is a Certified Leadership Coach with extensive executive experience in governmental, not for profit and private sector partnerships, nationally and internationally, in the areas of human resource management, leading transitions, transforming organizations, negotiating, and conflict resolution. She is highly skilled in helping leaders define and achieve their goals and in realizing their full potential, as well as in assisting them in becoming coaches for their own teams. Some of her many accomplishments include leading the largest downsizing in Canadian history in such a way that it was lauded by international consultants as a positive experience for the employees impacted, facilitating a return to labour-management negotiations at the federal level after a nine year freeze on bargaining, participating member of the National Joint Council team on WorkForce Adjustment and Harassment federal policies, being a key contributor to the La Releve national strategy for renewal of the federal public service after years of downsizing, being a participant on the Prime Minister’s National Volunteerism Strategy Round Table, and consulting to the late Kofi Annan, then Secretary General of the United Nations, on substantially increasing the organization’s investment in development without new resources.



Jill Kirson

Jill Kirson

Certified Leadership Coach

A Professionally Certified Career and ADHD Coach with a doctoral-level education in counselling and diverse experience in all aspects of career management, executive coaching and leadership development with a caring heart and a professionally trained ear. A diverse career that has spanned industries and countries (USA and Canada primarily) with one common life-long tenet: always encourage clients to live outside their comfort zone, embrace imperfect action and accept failure as a growth opportunity.

Guiding individuals through a process to truly know, appreciate and articulate their strengths and identify and live their values while blasting through their fears and doubts is what working with me is all about—whether you are seeking a new career, stepping into a new management role or negotiating your worth--my work embodies a customized and holistic approach to career development.

I have had the opportunity to work in numerous areas, including coaching, executive coaching, counselling, recruiting, hiring, succession planning, mentoring, developing high potential employees, program and people management and most recently entrepreneurship. My formal education includes an Ed.S. and M.A. in Community Counselling; ADHD Coach Certification; MA in International Development and; a BA in Political Science. I have lived, studied and/or worked in four different countries and have travelled in both Africa and the Middle East.



Lillian Thomsen

Lillian Thomsen

Certified Coach

Lillian Thomsen served as a member of Canada's Foreign Service for the duration of her full-time career in the Public Service. She served abroad in Poland, the USSR/Russia and the United Kingdom and as a member of Canada's delegation to the United Nations Security Council in New York. At headquarters she served in a number of positions culminating in her appointment as Director General and Dean of the Canadian Foreign Service Institute. Throughout her career Lillian both learned from and subsequently mentored colleagues. She was part of the original small group which established the Women's Network at Global Affairs Canada, and conducted numerous workshops focused on women's leadership and advancement from the EX minus 2 to EX-03 levels. In addition she participated on promotion boards at the EX level.

Lillian is also very involved in her community, serving as Vice-Chair of the Board of Governors of The Ottawa Hospital and as a member of the founding committee for the President's Breakfast for the Public Service, an annual fund-raising breakfast for the Hospital traditionally addressed by the Clerk and attended by much of the senior executive cadre in Ottawa. Finally, she serves as Vice-President, Communications of the national association of Canada's former ambassadors and as Chair of the Board of Upbeat! Productions, a new incorporated not-for-profit producing concerts in the National Capital Region featuring young and emerging artists in a number of musical domains at an accessible price point.



How to Reach Us

We can be reached, Monday to Friday, 9:00 AM to 5:00 PM EST, by telephone at the number below or by email at [email protected]. We will answer your enquiry promptly.

Corporate Headquarters

170 Laurier Ave. West, Suite 700
Ottawa, Ontario, Canada. K1P 5V5
Telephone: 613-230-6255
Facsimile: 613-599-0859