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Writing and Communication Skills

Effective communications is the biggest challenge facing organizations today. Through this suite of courses, fine tune your communications skills and learn to write for optimal results.

Writing Skills

2 days
$995.00

This two-day workshop will build your confidence to prepare written documents for government or business. It will provide you with techniques to improve the style, tone, and logical flow of your routine correspondence such as emails, letters and short reports. This course is designed for both people with limited writing experience, and those looking for a refresher to improve their writing skills.

How to draft clear, concise and persuasive texts

2 days
$995.00

This two-day workshop will enhance your skills to get results by making a logical case and meeting the information needs of management. You will learn how to build your analytical argument with a reader-focus to support your strategic recommendations.

Techniques to deliver a clear message

1 day
$545.00

This workshop will help you to more effectively convey your message through plain language techniques that apply to a range of writing tasks.

2 days
$995.00

This two-day workshop will enhance your skills at writing web content that focuses on readers’ needs. Practical exercises will include critiquing actual web pages and writing well-organized and clear content. You will learn to use words that matter to the readers, and to develop content that is easy-to-read and easy-to-understand so readers can quickly find what they are looking for.

How to convey technical information effectively

2 days
$995.00

This two-day workshop will strengthen your skills to convey technical information in plain language, so that your documentation is easy to understand and easy to follow for the reader. You will learn and practise key concepts, critique samples and review checklists.

Writing operational policies and procedures that are easily understood and provide clear guidance
2 days
$995.00

This workshop will equip participants with tools and techniques to write operational policies that clearly define the requirements for operational staff and related procedures that guide a performer in completing a given task. You will learn the characteristics of well-written policies and procedures and how to draft coherent operational policy statements and understandable procedures following proven techniques.

Communication Skills

What you need to know to sell your ideas and work within a hierarchy
1 day
$545.00

You have completed your policy analysis, a project plan, a draft contribution agreement or maybe you just need to get agreement on your vacation plan. Now you need to communicate this: maybe you actually need to sell it, a term that public servants hate to use. You will learn how to adjust your message according to your audience, the rudiments of an effective presentation, how to be assertive, and how to take feedback.

How to manage yourself and influence others
2 days
$995.00

This workshop will improve your ability to manage your emotions and be perceptive of others', by addressing both intrapersonal and interpersonal skills. You will learn how to deal with change and build relationships to help you grow as both a team player and as a leader. This two-day workshop will provide you with practical skills on how to express yourself with clarity, conviction, and confidence.

Strategies for win-win solutions
2 days
$995.00

In this practical and interactive two-day workshop you will learn communication techniques that will help you to negotiate with confidence and manage conflict. Whether you are involved in a conflict situation, intervening between two parties or need to negotiate for yourself, there are specific skills that you can employ to make the process easier, less stressful, and more successful.

Expressing yourself with conviction
2 days
$995.00

You need to communicate assertively and confidently to be successful in the workplace. This two day workshop will improve your ability to communicate with others at all levels of the organization. You will learn how to express your ideas, opinions, and feelings with conviction.