Services

Corporate Skills Development: Harvesting Corporate Knowledge Boot Camp

Duration: 1 day

Course Overview:

How to avoid corporate knowledge collapse: this is the current challenge facing public and private sectors. The exodus of retiring baby-boomers, job turnover and down-sizing all result in critical expert knowledge "walking out the door"; without a knowledge-management strategy the organization will pay the price in lowered performance and financial viability.

The course introduces the concepts and practice of corporate knowledge management, identifies the risks to the organization of breaks in knowledge continuity, explains the underlying principles of managing corporate knowledge and reviews "best practice" applications and solutions. The training focuses on succession planning for the transfer of corporate knowledge, and how to build effective systems for work shadowing, mentoring and coaching.

The course is dynamic and interactive. Case studies and small group exercises help to develop participants' insight and encourage innovative thinking. The course hand book provides an excellent review of current thinking and best practice.

Target audience:

Anyone who has responsibility for corporate knowledge but is new to the discipline of corporate knowledge management.

You will learn how:

• To identify different types of knowledge and how it can be classified
• To assess the risks and consequences of breaks in knowledge continuity
• To identify strategies for managing the risk
• To review "best practice" applications of knowledge management
• To identify the principles of succession planning for he transfer of corporate knowledge
• To set up effective shadowing coaching and mentoring systems
• To initiate a culture of sharing learning

At the end of this seminar, you will be able to:

• Assess the risks to your organization of not developing a knowledge-management strategy
• Think innovatively about developing a knowledge-management strategy
• Develop practical action plans for managing the transfer of corporate knowledge in your own organization